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Aventora Engagement Hub

Your AI Lead Chaser and Outreach Agent

Automates appointment scheduling, confirmations, informational outreach, and live call bridging through natural, human-like AI conversations via phone and SMS.

Aventora Engagement Hub features

Key Business Value

  • Reduce no-shows by 40% through automated appointment confirmations
  • Save 88-94% on communication costs compared to dedicated staff
  • Break-even in less than 1 month with 3,400%+ annual ROI
  • Scale operations without proportional staff increases
  • 24/7 availability for global customer reach
  • Multi-channel support (phone + SMS) for flexible customer communication

Core Features

Aventora Engagement Hub comprehensive features

AI Phone Calls

  • Natural, human-like conversations
  • 11 languages supported
  • Voicemail detection & message leaving
  • Live call bridging to staff
  • Real-time transcription

AI SMS Conversations

  • Two-way SMS conversations
  • Appointment scheduling via SMS
  • Automated reminders & confirmations
  • Formal, concise messaging (no signatures)
  • Natural language understanding
  • Multi-turn conversations

Calendar Integration

  • Microsoft Outlook integration
  • Google Calendar integration
  • Dual calendar support
  • Multi-provider scheduling
  • Automatic availability checking

Intelligent Email Processing

  • LLM-powered email extraction
  • Automatic call information extraction
  • Smart channel detection
  • Information retrieval adapter for data requests
  • Call type classification (appointment/informational/conversational)
  • Zero-touch lead processing
  • Background email monitoring

Multi-Language Support

  • 11 languages: English, Spanish, French, German, Portuguese, Chinese, Arabic, Hindi, Japanese, Korean, Farsi
  • Native voice models
  • Cultural context understanding
  • Accent recognition

Bulk Operations & Campaigns

  • Excel/CSV upload for batch campaigns
  • Multi-channel support (phone or SMS)
  • Real-time batch tracking via WebSocket
  • Campaign analytics & success rates
  • Scheduled bulk operations

Additional Features

Callback scheduling with natural language parsing
Do Not Call (DNC) compliance
Advanced analytics & reporting (15+ outcome types)
Working hours management
Test mode for safe testing
API key management with granular permissions
Real-time dashboard with WebSocket updates
Cost analytics by call type, date range, channel
Export capabilities (CSV, JSON)
Call filtering & search
Log archiving for performance
Request deduplication
Information retrieval adapter for automated data delivery
Smart email/phone extraction with header fallback
Non-actionable email filtering

Ready to Get Started?

See how Engagement Hub can transform your customer communication